COVID Support Team

The COVID Support Team was created in response to L.A. County Department of Public Health protocol, which mandates that Los Angeles institutes of higher education establish dedicated teams to respond to and investigate cases and exposures on campus. The COVID Support Team is comprised of LMU employees from across the organization, and all team members complete a six-hour contact tracing training course provided by the Johns Hopkins Bloomberg School of Public Health before handling cases.

The Support Team is here to assist all who work, reside, or otherwise access campus and are experiencing the following:

  • Developed COVID-like symptoms
  • Tested due to COVID-19 symptoms or exposure
  • Test positive for COVID-19
  • Were exposed to someone suspected or confirmed to have COVID-19

In addition to provide contact tracing services and instructions, the COVID Support Team will assist individuals by providing personalized resources, guidance to safely isolate or quarantine, and support through the testing and recovery process.

On-call hours are 9:00 a.m. – 5:00 p.m., 7 days a week, and 9:00 a.m. – 2:00 p.m. on university holidays. If calling after hours, please leave a message and a team member will get back to you the following morning. If you believe you are infectious or exposed, contact your primary care physician and immediately isolate or quarantine in your residence until a team member can provide you with further instructions and support.

Contact Information