Student FAQs

Students: Be sure to check out the Student Online Learning Hub for information, resources and help navigating the 2020/21 academic year.

Loyola Law School Students: Please find LLS Student FAQs here.

Have questions not addressed below? Please submit them here.

Academics and Remote Learning

  • After receiving updated guidance from the U.S. Department of Education and in continued consultation with, and advice from a multitude of campus leaders, we share the following schedule for fall 2020:

    • Our fall semester will be on a 16-week calendar, with instruction beginning on Aug. 31, and concluding on Dec. 11. Finals will take place Dec. 14-18.
    • For students attending classes in person, classes within time blocks will be staggered to allow for physical distancing. 
    • To avoid an increase in infections due to travel during the Thanksgiving break, the last day of in-person instruction will be Nov. 24. Students will not return to campus following Thanksgiving. Instead, instruction from Nov. 30 to the end of the semester, as well as final examinations, will only be conducted remotely.

    Key fall semester dates are:

    • Aug. 31, 2020: First Day of Instruction
    • Sept. 7, 2020: Labor Day, no classes
    • Nov. 24, 2020: Last Day of In-Person Instruction
    • Nov. 30, 2020: Remote Instruction Begins
    • Dec. 11, 2020: Last Day of Instruction
    • Dec. 14-18, 2020: Finals

    For spring 2021, we are planning a 16-week semester beginning Jan. 11. Spring break will coincide with our Easter break and start Tuesday, March 30, with instruction resuming Tuesday, April 6. Monday, March 29, will be designated as a remote learning day to allow for maximum travel flexibility.

    For further details about the 2020-21 academic year, please visit the Registrar's FAQ page.
  • LMU is planning to provide limited, low-density, in-person classes and campus experiences in the spring as soon as public health authorities allow. For now, we are scheduling courses online until we receive appropriate clearances. We will work with seniors to ensure they graduate on time by offering a selection of hybrid (combo of remote and in-person modalities) and in-person courses in programs with special requirements. We will specify these courses in the spring schedule that we publish on Oct. 30. Faculty have also identified courses that require hybrid or in-person modalities for which non-seniors may be eligible. As state and county restrictions ease, we will transition these courses to a hybrid or in-person format. Please note: we will offer all required in-person classes in a flexible format or offer options for students to participate remotely.

  • Spring schedules will be published on October 30 via PROWL. Students should consult with their academic advisors when selecting spring classes. Advisors will schedule appointments with students prior to registration on Nov. 13.

  • We will focus our in-person and hybrid experiences in the following types of courses: studios and performance-based courses; seminars; research and labs; and selected independent studies courses. 

  • We recommend a minimum technology standard for PCs and Macs to ensure an optimal online learning experience.  To reference these standards or to seek support for any of your technology issues or questions, please access our Keep Learning webpage

  • Bimodal refers to hybrid instruction: even if a class is offered in-person, it will also be accessible remotely for students who prefer to study online. All in-person classes will offer bimodal options for fall 2020.

  • The Disability Support Services Office is continuing to work in support of our current and prospective students. Please visit the DSS website or email dsslmu@lmu.edu.

  • The William H. Hannon Library building is currently closed in accordance with the Safer At Home order. Many of its collections and services are accessible online, using your MyLMU login credentials. Please visit the library's dedicated COVID-19 Resources page for further details.

  • Yes. To avoid an increase in infections due to travel during the Thanksgiving break, the last day of in-person instruction will be Nov. 24. Students will not return to campus following Thanksgiving. Instead, instruction from Nov. 30 to the end of the semester, as well as final examinations, will be conducted entirely remotely. Learn more about the Academic Calendar.

  • Faculty are incorporating preparations for multiple contingencies into their fall instruction plans. If there is a resurgence of the virus, this flexibility will allow professors to nimbly pivot at a moment's notice, in accordance with directives from public health authorities.

  • Yes. Faculty are being encouraged to plan courses so that students who fall ill will be able to continue their studies remotely, and maintain progress towards their degrees. In particular, attendance requirements have been discouraged, and faculty with in-person instruction are encouraged to use a hybrid approach for students who require remote learning, either by choice or because of health requirements.

  • The West Coast Conference has postponed fall competition in all conference sports, due to the COVID-19 pandemic. In alignment with that decision, LMU Athletics will also delay the start of competition for men's water polo, which competes in the Western Water Polo Association.

    The full announcement can be found on the LMU Athletics website, here. The WCC statement on fall sports may be found here.

    The NCAA Division I Council has approved a start date of Nov. 25, 2020 for the men’s and women’s basketball’s seasons to begin playing games. That announcement is available from the NCAA, here. LMU Athletics will continue to follow guidelines for health and safety.

  • The CARES Act provides direct economic assistance to individuals, in response to the economic fallout from the COVID-19 pandemic. The U.S. Department of Education granted LMU about $2.3 million in student relief funding. More information and details on who is eligible and how to receive the CARES Act Emergency Relief Grant can be found on the Financial Aid website.

  • We acknowledge that some international students face challenges accessing required course resources for a variety of reasons outside of their control, and the university is working to support their needs. We will ensure new international students can enroll in the required amount of instruction in a hybrid format for spring 2021 (and beyond) to remain eligible for Optional Practical Training (OPT) and F-1 visa status as needed. Resources that support at-risk and international students will be modified to ensure that appropriate communication and support structures are available. The Office for International Students and Scholars (OISS) continues to serve as a dedicated resource for international students. You may contact oiss@lmu.edu with questions unique to your personal situation.

  • Yes. We will offer all required in-person classes in a flexible format or offer options for students to participate remotely, if they are unable to physically return to campus.

  • Please visit the Registrar's FAQ page for further information (scroll down to “Transfer Course Guidelines").

  • Please visit the Registrar's FAQ page for further information.

  • Please visit the Registrar's FAQs.

Financial Aid

  • Recognizing the increased financial pressures on our students and their families during this COVID-19 pandemic, we are taking new and unprecedented steps to respond to your requests and lower your overall cost of attendance. This year, no undergraduate student will pay the university’s standard rates for tuition and fees.

    • 85 percent of our undergraduate students are receiving financial aid this year. LMU is providing $133 million in total student grants and scholarships this year, $90.6 million of which goes to undergraduates to lower out-of-pocket costs. This does not include funding from government or external sources.
    • In April, the university approved an additional $10 million in need-based financial aid to support our students and families for 2020-21 (summer, fall, and spring) tuition, providing supplementary relief in recognition of the challenges some students are facing during the pandemic.
    • As of July 15, we are providing an additional $6 million in LMU COVID Tuition Relief Grants ($1000 for undergraduate students enrolled full time in the fall). With the support of our trustees, the university approved this aid to further lower costs of an LMU education. Financial Aid will automatically award these grants to undergraduates, which we will apply to student accounts in the next week.
    • LMU will continue to credit/refund/adjust for fees (including housing, meal plans, recreation, parking, etc.) for students who are unable to use these on-campus services.

    The $16 million of additional undergraduate financial assistance outlined above represents a nearly 20 percent increase in aid to undergraduates this fall, over and above the $90.6 million we provide in LMU-funded undergraduate scholarships and grants. Also, the increased assistance we are providing are only possible because of the extraordinary measures we are taking to remain cost effective: The funding comes from budget reductions, employee furloughs, executive pay cuts, and other sacrifices made by faculty, staff, and administrators working around-the-clock to support our students through this pandemic.

Campus, Housing and Dining

  • LMU campus is currently open 7am – 7pm, Monday through Saturday, to previously approved essential staff, resident students and staff, and members of the Jesuit community only. Anyone approved to access campus must wear a face covering at all times and prior to entering campus entrances. Campus residents who experience signs of illness should call their healthcare provider and then inform Public Safety at 310.338.2893. They must also follow all instructions to self-isolate. The university continues to receive guidance from public health authorities that inform our implementation of workspace safety protocols and the phased reopening of our campuses. The university will continue to share more information as appropriate.

    All campus visitors will be asked to show their Lion Health Check submission at the front gate, prior to entering campus. Please have your submission ready when approaching the gate. Both the app/web approval (showing a green check mark) and/or the corresponding email confirmation will be accepted.

  • Classrooms will be cleaned between courses, and deep-cleaned every night. All high-touch areas (including elevator buttons, main door entrances, escalator rails, and the Student Health Center) will be cleaned with EPA-approved disinfectants three times daily. 

    Excellent Infection Behavior Control

    Whether on campus or off, we will live by the motto: Excellent Infectious Behavior Control (EIBC). 

    Each of us plays an instrumental role to ensure that our entire community remains healthy. We will protect ourselves and we will protect each other. We will hold each other accountable for EIBC.

    We will adapt to new ways of teaching, learning, studying, working, and living because the LMU experience is worth the effort.  

    All students, faculty, staff, contractors, and visitors, who are approved for campus access, must submit their Lion Health Check daily before arriving to campus or departing from their on-campus residence. You can access the Lion Health Check via the LMU Rave Guardian mobile app (download instructions here) or online. Please use the app ONLY if you are already identified as essential and coming to campus. Please refrain from testing out the app as all screening inquiries need to be manually reviewed and addressed. 



  • We are delaying on-campus housing decisions and assignments until further guidance is received and finalized from public health authorities. We have created a process and plan to assign approximately 1,100 bed spaces on campus for the spring, and we are working to identify additional off-campus housing options. Student Housing will share more detailed information regarding these options soon.

  • All students who are living on campus have been assigned their own single-occupancy apartment with private bathroom, which will allow them to properly isolate and/or quarantine should they fall ill. LMU Housing and the COVID Support Team will assist in getting a student settled during their self-quarantine period.

  • We recommend that students living off campus review their lease terms with care. Many off-campus leases may not provide prorated refunds if terminated early. Alternatively, you might consider a month-to-month rental agreement rather than an annual lease. We encourage students to engage their landlords related to COVID-19 circumstances.

  • Please visit the Student Housing website for updates, answers to FAQs and Student Housing contact information.

  • We are delaying on-campus housing decisions and assignments until further guidance is received and finalized from public health authorities. We have created a process and plan to assign approximately 1,100 bed spaces on campus for the spring, and we are working to identify additional off-campus housing options. Student Housing will share more detailed information regarding these options soon.

  • We encourage students and families to utilize the resources available through Off-Campus Student Life. Their website lists some local properties and students can request access to their RoomSync page where students can find other LMU students who are looking for roommates.

  • The Off Campus Address Verification process takes place each academic year, and is part of an effort to provide greater support and guidance to students living off campus. After completing the online orientation, students should verify their local address with LMU, to better assist with university planning, community safety, and facilitating effective communication with students. All student support services will also be available remotely. SHS will have the opportunity to provide campus access to an off-campus student if, after a telemedicine appointment, the healthcare professional determines that the student needs to be seen.

     

  • Dining halls are currently closed for the fall semester. However, a limited assortment of snacks, groceries, and pre-packaged meals are available at the campus convenience store for takeout. A coffee cart (mobile food facility) is also operating for takeout only.

  • At the start of the semester, we expect public health authorities to limit attendance at athletics events and performances, subject to physical distancing requirements. LMU will continue to follow changing city and county mandates surrounding social gatherings, and update the community as these orders evolve.

  • The Burns Recreation Center and affiliated facilities are currently closed, in alignment with directives from public health authorities. At this time, LMU has not been given a timeline for when the gym will be permitted to reopen. We will continue to provide further information as it becomes available. For more information, please visit the Campus Recreation page.

  • If your class schedule allows you to remain at your permanent residence through fall 2020, we recommend that you attend your courses remotely.

COVID-19 Safety and Testing

  • The university is pleased to introduce Lion Health Check, LMU’s symptom check app. Effective immediately, all students, faculty, staff, contractors, and visitors, who have approved campus access, are required to take their temperature and submit their Lion Health Check daily before arriving to campus or departing their on-campus residence.

    To access Lion Health Check:

    • Open Rave Guardian, LMU’s safety app. Follow these steps to download and install; Select Lion Health on the Rave Guardian homepage;
    • Tap the top bar, Lion Health Check (COVID-19 Prescreening Tool);
    • Enter your LMU authentication information and follow the prompts to complete the symptom check;
    • Lion Health Check may also be accessed here.

    Once submitted, you will receive a response either confirming campus access (Green Check), or denying campus access (Red X, with additional information). You must receive a confirmation in order to enter campus that day.

    Per L.A. County Public Health orders, a Lion Health Check submission, which expires at 6 a.m. daily, is required once per day prior to entering campus. Lion Health Check questions are determined by the L.A. County Department of Public Health, but are not a diagnostic tool and should not be used in place of consultation with your healthcare provider. Your privacy is important to LMU. The information collected will not be retained or used except for campus admittance authorization. See LMU’s privacy policy here.

  • All LMU community members must abide by existing LA County face covering guidelines while on campus. You can view the most up-to-date mandates at the LA County Department of Public Health's Coronavirus website.

  • Students who are experiencing COVID-19 symptoms, have had close contact with an individual with COVID-19, or have been tested for COVID-19 should self-isolate and call their healthcare provider or Student Health Services (310.338.2881) immediately. Call your doctor for further instructions before visiting their office. Please follow up by notifying the LMU COVID Support Team at 310.568.6868. Team members will be able to provide personalized assistance through the isolation or quarantine period. You can learn more about the LMU COVID Support Team here.

  • Please follow all guidelines recommended by the LA County Department of Public Health. Stay home until cleared to return to campus.

  • Ventilation filters will be replaced every 3-4 months in alignment with guidance from the American Society of Heating, Refrigerating and Air-Conditioning Engineers (ASHRAE).

  • acilities Management will also provide and maintain hand sanitizer stations throughout campus including common areas, elevators, and at or near all building entrances.

  • Yes. Facilities Management will regularly sanitize office and work spaces, common areas, lobbies, restrooms, classrooms, and high-touch areas based on CDC, OSHA, and Cal/OSHA guidelines and requirements. Facilities Management will also provide and maintain hand sanitizer stations throughout campus including common areas, elevators, and at or near all building entrances. Further details regarding enhanced cleaning measures can be found in the LMU Policies and Practices to Protect Students, Staff, Faculty and Visitors .

Mental and Emotional Wellbeing

  • Student Health Services (SHS) remains committed to the health and safety of all our students. To mitigate the spread of COVID-19, SHS will screen all students who are experiencing symptoms of an illness or injury by phone or email to determine the best course of treatment. You may contact SHS by phone at 310.338.2881 or by secure email messaging through our patient portal. Student Psychological Services (SPS) will be offering therapy sessions to students via phone and/or video communication until further notice. SPS will not conduct sessions in-person at this time, as your safety and well-being remains our highest priority. SPS therapists are licensed in California and can only provide teletherapy for students who are physically in California. If you have returned to a permanent residence that is out of state, please call your SPS therapist at 310.338.2868 to notify them of your status and ask for referral information if needed.

    For more information, please visit the SHS webpage.