When you are engaged in international travel — whether as a student, a scholar, a researcher, or in an administrative capacity — you have International SOS available to you 24/7 to help you with any medical, security, or logistical concerns, including the coordination of insurance benefits with our travel medical insurance for urgent and emergent needs.
Loyola Marymount University (LMU) has contracted with International SOS which provides a 24/7 resource on call, online, and on the ground to help with any medical, security and logistical questions and situations that may arise.
International SOS offers medical and security advice, emotional support, and referral services 24/7, no matter where you are in the world. It is designed to help keep you healthy, safe, and secure in any situation.
You will have access to:
- A global network of 27 Assistance Centers staffed by doctors, nurses, coordinators, and security experts for immediate advice and referrals.
- Real-time support from 1, 200 physicians and 200 security professionals.
- Local expertise, preventative advice, and assistance from the International SOS team.
- A network of over 79, 000 vetted and approved providers worldwide.
If you seek pre-travel advice, need medical advice or experience a security crisis, International SOS has a fully integrated program in place, so you receive the care and expertise that you need, whenever and wherever you need it.
To get started with International SOS and activate your coverage:
- Create an International SOS profile.
- Register your trip with International SOS.
- If you are a Study Abroad participant, this step is completed through your Health, Safety & Security training in Brightspace.
The links below will provide instructions and further details on accessing your international travel insurance and the benefits available.
You may also visit LMU's International SOS online portal (LMU email login required) to discover all ISOS has to offer.
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You can call International SOS for assistance before and during travel at +1-215-942-8226 or use the mobile app. The membership number you'll need to reference is 11BCAS392729.
For detailed instructions, click on this link.
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Follow the instructions at the link below to create a profile in International SOS and activate your coverage.
Note: If you are participating in Study Abroad, you will activate International SOS, create your profile, and register your travel through the online Health, Safety & Security training provided in Brightspace.
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All international travelers must register their trips with International SOS when traveling abroad. After you have created your profile and received your booking confirmation, follow the instructions below to register your trip so you will receive important information about your destination along with any alerts that may be applicable to your travels.
Register Your Travel with International SOS
NOTE: LMU does not use a travel agency, so you may ignore that option.
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Click on the link below for instructions.
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Click on the link below for answers to your questions about LMU's International Travel Insurance.
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Click on the link below for the International SOS Member Card which provides contact numbers, Member ID, and general instructions for accessing their services.
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Click on the link below to access a Summary of Benefits for LMU's insurance carrier, Ace Chubb.
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If you're required to show proof of evacuation, repatriation, or emergency health insurance coverage in order to obtain a visa or other travel document, reach out to the International Travel Health & Safety Office (internationaltravel@lmu.edu) with your full name as it appears on your passport, date of birth, dates of program, and countries to be visited. A Certificate of Insurance will be provided to you.