Student Consumer Complaint Process
Loyola Marymount University seeks to resolve all student concerns in a timely and effective manner. To that end, the complaint process serves as an ongoing means for students to discuss concerns or register formal complaints that pertain to alleged violations of State consumer protection laws that include but are not limited to fraud and false advertising; alleged violations of State laws or rules relating to the licensure of postsecondary institutions; and complaints relating to the quality of education or other State or accreditation requirements.
To make a complaint, please visit our Student Consumer Complaint Process page.
Complaint Resolution Options Outside of LMU
If you have a problem with any Loyola Marymount University’s online program that cannot be resolved internally, you may file a complaint about LMU with your state of residence. Information about where to file a complaint in your state of residence can be found at the following list of state agencies: Consumer Complaint Contact Information.