FAQ
Student Accounts:
•
What services does the Student Accounts Department provide?
•
What is the Student Account Center?
•
When do we receive information regarding payment plans and payment for the next academic year?
•
How do I sign up for a payment plan?
•
When is the deadline to sign up for a payment plan?
•
How can my parents pay my tuition online?
•
How do I sign up for direct deposit?
•
If I decide to pay by check, who do I make my check out to?
•
Can I make a payment by wire transfer?
•
Can I use my College Work Study earnings to pay for tuition?
•
What are L-I-O-N meal accounts?
•
Can I make changes to my L-I-O-N meal plan?
•
What are “S” dollars?
•
What is a flexi account?
•
Am I sent a billing statement?
•
My billing statement does not match my monthly payment amount for the payment plan.
•
What if my financial aid changes?
•
Can I waive the accident insurance fee if I’m already covered by my own or my parent’s health insurance?
•
If I go to the Student Health Center, is there a charge?
•
If I purchased the University Student Health plan, why I am billed for Health Center charges?
•
Do I need a vehicle registration permit?
•
What credit cards do you accept?
•
What is a 1098T form?
•
Can I get a discount on tuition if I pay for the entire year upfront?
•
If I am not going to use the gym on campus can the recreation facilities fee be waived?
•
What is included in Student Payment Process packet?
Cashier:
•
Where can I get cashier deposit forms and requisition forms?
•
Are we allowed to make copies of a deposit forms?
•
How long does it take to process a requisition, travel advances, and reimbursement requests?
What services does the Student Accounts Department provide?
We provide the students with the ability to sign up for payment plans for tuition, fees, room and board via the Student Account Center. We also send out electronic bills and refunds through our office via the Student Account Center. We can add additional “S” dollars or Flexi to a student’s OneCard either in our office or Flexi cam be added online via the Student Account Center. We counsel students on their student account help to resolve questions regarding the balance on your account. And much more!
What is the Student Account Center?
The Student Account Center is an online portal that student can use to view bills, make payments (tuition, housing deposits, commitment deposits and purchase flexi), make payment arrangements, set up scheduled payments, set up direct deposit for refunds and set up authorized users.
When do we receive information regarding payment plans and payment for the next academic year?
First year students are mailed their Student Payment Process information in mid May, returning students in early June.
What is included in Student Payment Process packet?
Tuition costs, directions for how to sign up for a payment plan online, how to sign up for refunds via direct deposit, medical insurance information, OneCard brochure, and tuition refund insurance information. All of the documentation included in the packets can also be found on our website under the resources section (link).
How do I sign up for a payment plan?
To sign up for a payment plan please log into the Student Account Center and click on the Payment Plan tab. Detail directions for how to go through the entire electronic process can be found at: (link to user’s guide)
When is the deadline to sign up for a payment plan?
The deadline for each semester is located on our website and usually falls around the same time each semester. Click here to see the deadlines for the current academic year.
How can my parents pay my tuition online?
You can set up a parent/relative/guardian as an authorized user to make payments on your behalf via the Student Account Center. Log in and click on Authorized Users
How do I sign up for direct deposit?
Please log in to the Student Account Center and click on Create a Refund Profile.
If I decide to pay by check, who do I make my check out to?
Loyola Marymount University or LMU.
Can I make a payment by wire transfer?
Yes, we do accept payment by wire transfer. Please contact the Student Accounts office at 310.338.2711 or at Studacct@lmu.edu to obtain our wire transfer information.
Can I use my College Work Study earnings to pay for tuition?
You may request to have your work study earnings applied to your student account or have the service canceled by completing the required form through our office.
What are L-I-O-N meal accounts?
They are non-refundable cash debit purchase meal plans. Available to full-time undergraduate students only. Please visit On-campus student housing to find additional details regarding these plans.
Can I make changes to my L-I-O-N meal plan?
Student Housing is in charge of LION meal plans. Please visit their website for more information.
What are “S” dollars?
S-dollars is an auxiliary meal account option open to undergraduate students only. Balances remaining in the S-dollar account are carried forward year to year as long as the cardholder is actively enrolled at LMU. Like funds in the LION plans, the money spent form this account is tax-free but is only good at venues on campus and is non-refundable.
What is a Flexi account?
Flexi is a pre-paid debit card. With Flexi you can make transactions in the bookstore, library and mail center; make copies; grab a soda or snack from a vending machine; do you laundry in the dorm; or make purchases off-campus at designated merchants. All Flexi purchases whether made on or off-campus are taxable. Flexi-dollars carry over from year to year as long as you are actively enrolled in LMU. The Flexi program is available to all students, faculty and staff. For a complete list of merchants where you can use your OneCard, please visit the One Card Office.
Am I sent a billing statement?
Yes, if you have a debit balance on your student account, you will be sent a monthly electronic bill (eBill) to your LMU Lion email account. If you would like an authorized user (e.g. parents, grandparents, ect.) to receive monthly eBill, you may create authorized users in the Student Account Center.
My billing statement does not match my monthly payment amount for the payment plan.
Correct. The monthly billing statement is based on current semester activity and reflects your total balance due rather than your monthly payment amount. If you are enrolled in a payment plan and wish to see the current amount due as of the next installment date, you will need to log in to the Student Account Center and click on the Payment Plan Tab.
What if my financial aid changes?
If your financial aid changes and you are on a payment plan, your monthly payments will be adjusted accordingly and you will be notified via your LMU lion email account. If you were covered in full by aid or paid in full in combination with aid, please check PROWL (link) or the Student Account Center to see if there is a balance now due on your account
Can I waive the accident insurance fee if I’m already covered by my own or my parent’s health insurance?
No, the accident insurance is mandatory for all student enrolled in 7 or more units.
If I go to the Student Health Center, is there a charge?
There is no charge for seeing the doctor. But, any medications, x-rays, etc., are billed to the student account.
If I purchased the University Student Health plan, why I am billed for Health Center charges?
The University student medical plan is basic coverage. Please refer to the medical insurance brochure for specifics. The Health Center has claim forms so you may submit the charges to the insurance company. Payment is still required on the student account.
Do I need a vehicle registration permit?
Yes. All students who drive a car on campus are required to have a vehicle registration permit. Pick up permits at the Public Safety office or visit their website for more information.
What credit cards do you accept?
We do not accept Credit Cards; however, we do accept ATM Debit, and recurring ACH checking debit. Students may pay by electronic check online.
What is a 1098T form?
The 1098-T form is used by eligible educational institutions to report information about their student to the IRS as required by the Taxpayer Relief Act of 1997. Eligible education institutions are required to submit general student enrollment information and financial data for the corresponding tax year. Information included is student name, address, social security number or tax identification number, enrollment status, academic status, amount billed for qualified tuition or amounts paid for qualified tuition (but not both), scholarship or grant amounts, and if applicable, adjustments to prior year qualified tuition and/or adjustments to prior year scholarships. Please note LMU has elected as a university to report amount billed for qualified tuition and does not report amounts paid for qualified tuition. To print an extra copy of your 1098T please go to www.1098T.com.
Can I get a discount on tuition if I pay for the entire year upfront?
We do not offer discounts on tuition. However, paying for a semester in full or for the year upfront will save you the payment plan fees.
If I am not going to use the gym on campus can the recreation facilities fee be waived?
The recreation facilities fee is a mandatory fee charge to all fulltime undergraduate students and may not be waived.
Where can I get cashier deposit forms and requisition forms?
Both of these forms may be obtained by logging in to my MyLMU>Quick Links>Controller’s Office>Business and Finance Forms. A separate deposit form must be completed for each different form of tender (cash, checks or credit cards).
Are we allowed to make copies of a deposit forms?
No, each deposit form has its own unique number, which is used for accounting and auditing purposes, therefore a new form needs to be completed for each deposit. Remember to make copies of the deposit form for your records, before turning it in.
How long does it take to process a requisition, travel advances, and reimbursement requests?
Allow 4 to 5 business days from the time you submit your request to accounts payable for it to be ready. Please be sure to provide a phone number on the form for us to contact.