Loan Office: Federal Perkins and Institutional Loans
INSTITUTIONAL LOANS
Institutional Loan borrowers please note: once you have accepted your loan, LMU will send the information to ECSI - our loan servicer (DATA UPLOADS TO ECSI WILL BEGIN THE WEEK OF APRIL 24, 2012). ECSI will send you an email notification (webmaster@ecsi.net) to your LMU Lion email account as soon as your promissory note and supporting disclosures are available to complete. Please allow 72 hours from the time you accept your loan to receive this notification. If you have not received an email within 72 hours, please contact ECSI directly at (888)549-3274. Please be sure to check your spam or junk folders before calling.
Institutional Loan Information
For further detailed information on a specific institutional loan, select the appropriate link below and click on the Terms of Loan heading highlighted in blue:
PHONE NUMBERS
Last Name: A-L (310) 338-1942
Last Name: M-Z (310) 258-5449
MANAGE YOUR ACCOUNT
Loyola Marymount University utilizes
ACS (Affiliated Computer Services, Inc.) to manage all its Perkins and University Long Term loans through repayment, so
ACS is the single point of contact for all billing, payment, deferment and cancellation activity.
Borrowers may view their Campus Based Student Loan account(s), download forms, update their addresses, and make online payments by logging into the ACS website at
www.acs-education.com.
Borrowers must mail all payments, correspondence, forbearance, deferment and cancellation applications directly to:
ACS, Inc. – Education Services
Campus Products and Services
P.O. Box 7060
Utica, NY 13504-7061
Borrower Payments without a statement stub must be mailed to:
ACS, Inc. – Education Services
Campus Products and Services
P.O. Box 7061
Utica, NY 13504-7061
Borrowers may also contact ACS by phone at (800) 826-4470, or by fax at (630) 620-2780.
Borrowers must contact the Direct Loan Servicing Center at www.dl.ed.gov or (800) 848-0979 for all federal Direct student loan repayment information.
Borrowers must contact their lender directly for all FFELP student loan repayment information.
PERKINS EXIT INTERVIEWS
Student loan recipients are required to complete exit interviews. This interview provides students with detailed information about the terms of their loans, their rights and responsibilities as borrowers, and how to effectively manage their finances. Failure to complete the required interview results in a hold being placed on the student’s records. This hold prevents registration and the release of transcripts and diploma. It remains in effect until the student completes the required interview.
For Financial Aid information, please visit the Financial Aid Office website.
Upon termination of student status at the University, all student loan recipients must complete an exit interview for each type of loan they received. Students transitioning from an undergraduate to a graduate program are also required to complete exit interview(s). To complete an exit interview,
- log into Financial Counselor,
- select “Exit Interview”,
- follow program instructions through to completion,
- enter student’s UIN (a missing or inaccurate UIN invalidates completion of the exit interview),
- enter all requested reference information.