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Conference Services

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Guest FAQ

Guest Information

Where is your office located?
The Conference Services office can be found on the first floor of Xavier Hall in Suite 112.  Please call us at 310-338-2975 if you need more assistance.

Is there Internet access available on campus?
The Internet can be accessed in all of the residence halls through the use of your personal laptop with a self-installed Ethernet card and network cable. Wireless access is also available. Please contact the Conference Services office for password and configuration information.  For those without their own computer, an on-campus computer lab is located in the William H. Hannon Library. 

Is there a gym/recreational facility available for use?
The Burn’s Recreation Center is available for  guest  use at a fee of $10 per day or $30 per week for all individuals 18 and over.  Anyone under the age of 18 must also have a parent/guardian signed waiver.  The fee must be paid individually at the Burn’s Recreation Center.  This facility includes basketball courts, workout equipment and pool.

What else is there to do on campus?
Visit Leavey Commons on the first floor of the Malone Student Center for television and computer access.  Check with the Conference Services Office for hours of operation.

What type of transportation is available?
Should you need taxi service contact either Super Shuttle at 310.782.6600 or Yellow Cab Company at 424-222-2222. 

For local bus information, check out the or contact them by phone at  310-451-5144.   Also check the MTA for additional bus routes or contact them by phone at 1-800-COMMUTE (1-800-266-6883).

Where can participants have mail sent while staying at the University?
Your mail can be picked up at the Conference Services office.  Please have all items mailed to the following address:
Participant Full Name
Conference Services c/o YOUR CONFERENCE NAME
Loyola Marymount University
1 LMU Drive, MS 8150 (+CODE # assigned to your group)
Los Angeles, CA 90045

Please keep in mind that the University does not receive mail deliveries on Saturday/Sunday.

What if I need to receive a package on the weekend? 
FedEx Office located at 4325 Glencoe Ave. in Marina del Rey will accept Fed Ex deliveries for individuals. You can call FedEx Office to make arrangements at 310.827.2297.

I lost my card -- What should I do?  
Please report any lost or damaged key cards to the Conference Services office immediately.  Visit our office to have a new key card issued to you.  A $14.50 replacement fee will be charged to your conference for any lost or damaged cards.

What should I do if I have a maintenance concern?
Please contact the Conference Services office at 310-338-2975 to report any problems. 

Where do I go for medical emergencies? For medical emergencies please visit Centinela Freeman Hospital located on 4650 Lincoln Blvd in Marina Del Rey.  To contact them by phone please call 310-823-8911.

Where can I find an ATM? 
There are three ATM’s located on our campus. A Bank of America ATM is located outside of the Lair Marketplace in the Malone Student Center, a University Credit Union ATM is located outside of St. Robert’s Auditorium, and a Wells Fargo ATM can be found on the first floor of University Hall.

What do I do if I need extra linen for my room?
Additional linen can be requested through the Conference Services office. Extra linen will be given out on a first come, first serve basis based on inventory availability.  The following fees will be incurred for this service:
Pillow $5.00
Blanket $5.00
Towel $2.50

I need to check-out -- what do I do? 
Please check with your onsite conference coordinator to confirm check-out times/location (you may also call our office to find out your scheduled time).  If a formal check-out has not been arranged, please drop your room key in the box located at the front of your residence hall.   Those guests departing early/late will be required to come to check out at the Conference Services office in Xavier Hall. 

What if I left something behind?
Please contact our office at 310-338-2975.  Leave us your name, the conference you attended, the building and room number in which you stayed, as well as a contact number where you can be reached.  If we are able to retrieve the item that was lost, we will call you back to set up delivery or pick-up.  Please note you will be required to pay shipping fees on any item that must be mailed back.