Student Telephone Billing
LMU LOCAL & LONG DISTANCE PHONE SERVICE
RESIDENT STUDENT LOCAL & LONG DISTANCE TELEPHONE SERVICE AND MONTHLY BILLING ARE PROCESSED DIRECTLY BY LOYOLA MARYMOUNT UNIVERSITY THROUGH THE CAMPUS BUSINESS SERVICES OFFICE.
HOW IT WORKS
> Students will be given a PBN (Personal Billing Number) that allows each resident to access and place local and long distance calls from any room extension on campus. The PBN is similar to a charge card and creates a billing record for each call placed. EACH STUDENT IS SOLELY RESPONSIBLE FOR ANY AND ALL CALLS MADE WITH HIS/HER PERSONAL BILLING NUMBER.
> New resident housing students can obtain their PBN by going to the Campus Business Services office in The Von Der Ahe Building, lower level Ste 030. They will need to submit a request form (click here) by bringing it to the CBS office. Allow 1 business day (24 hrs) for activation.
> Bills are processed on or around the 15th of each month. Students receive an email in their LION email account, generally by the 18th , with a due date for bill payment and instructions for accessing the telephone web portal to view/print their bill and to pay their bill on-line. NO PRINTED BILLS ARE MAILED. Students are to contact the Campus Business Services office if they have problems accessing the telephone web portal.
> Payments can be made by check, cashier’s check, or money order payable to LMU, or in person at the Campus Business Services/OneCard office using Flexi dollars, cash, check or credit/debit card. Payment on-line is no longer available.
> For questions concerning your phone bill or PBN usage contact the Campus Business Services office at: firstname.lastname@example.org.