Off-Site Storage Retrieval
The library contains a wealth of resources including over 200,000 books and 3,140 current print journal subscriptions housed in the library building as well as approximately 16,000 online e-journal titles. Unfortunately, due to serious space problems, some lower use books and all bound periodicals will be or have been moved to the Iron Mountain Storage Facility in Azusa, California. Unlike the items which had been previously stored at the UC Southern Regional Library Facility, all items at Iron Mountain are now available by request to eligible patrons. Following are some of the most frequently asked questions about the retrieval service.
Books
How do I know if a book is in offsite storage?
How do I request a book from offsite storage?
How will I be notified when a book is ready to be picked up?
Where do I pick up books from offsite storage?
Can I request items not in storage to be picked up at the Circulation Desk?
How long can I borrow a book from offsite storage?
What do I do if a book in offsite storage is checked-out?
Is there a charge for this service?
Articles
Can I request articles from any journal LMU owns?
How do I request an article from a journal in storage?
How will articles be delivered to me?
Can I request an entire bound journal volume from storage?
Is there a charge for this service?
Delivery
What is the delivery schedule?
Who can I contact for more information?
Books
How do I know if a book is in offsite storage?
If you are searching in the LINUS catalog, items with the location "STORAGE-REQUESTABLE" are in storage.
How do I request a book from offsite storage?
If you are looking at a record that has the location "STORAGE-REQUESTABLE", click on the button at the top of the page that says "REQUEST." 
The system will prompt you for your name and OneCard barcode number/Library No. Lastly, click on "REQUEST SELECTED ITEM."
How will I be notified when a book is ready to be picked up?
Pick-up notices will be sent via campus mail unless you have completed the Request for E-Mail Notification form.
Where do I pick up books from offsite storage?
Books requested from storage will be held at the Circulation Desk for a maximum of 10 days. After that time, books will be returned to storage.
Can I request items not in storage to be picked up at the Circulation Desk?
Only items with the "STORAGE-REQUESTABLE" location can be requested. If a book is available in the library, please search for it on the shelves.
How long can I borrow a book from offsite storage?
Full-time faculty: the academic year
Part-time faculty and graduate students: 1 semester
Undergraduate students: 3 weeks
What do I do if a book in offsite storage is checked-out?
If you want a book from storage that is currently checked out, you can request an additional copy from the LINK+ system if one is available. You can search the LINK+ catalog by clicking on the LINK+ icon at the top of a LINUS search page. If no copies are available through LINK+, please consult a librarian.
Is there a charge for this service?
LMU faculty, students and staff will not be charged. Community patrons should inquire about eligibility and fees at a public services desk.
Articles
Can I request articles from any journal LMU owns?
Eligible patrons may only request articles from BOUND journals that are in storage. Unbound current issues, bound volumes still housed at the Von der Ahe Library, items on microfilm and microfiche, and items held electronically must be accessed by the patron.
How do I request an article from a journal in storage?
If you are looking at a LINUS record that has the location "STORAGE-REQUESTABLE," click on the button at the top of the page that says "REQUEST." The system will prompt you for your name and OneCard barcode number/Library No. You will be prompted for article citation information. After inputting the information, click on "REQUEST SELECTED ITEM."
How will articles be delivered to me?
Articles will be photocopied and left for pickup at the Circulation Desk or delivered electronically to the desktop.
Can I request an entire bound journal volume from storage?
Faculty and graduate students are eligible to request and checkout a bound volume. Undergraduates may request a bound volume to use in the library only.
Is there a charge for this service?
LMU faculty, students and staff will not be charged. Community patrons should inquire about eligibility and fees at a public services desk.
Delivery
What is the delivery schedule?
| Items requested by: |
Available for pick-up or delivered by: |
| Saturday-Monday before 2:00 p.m. |
Wednesday by 5:00 p.m. |
| Tuesday before 2:00 p.m. |
Thursday by 5:00 p.m. |
| Wednesday before 2:00 p.m. |
Friday by 3:00 p.m. |
| Thursday before 2:00 p.m. |
Monday by 5:00 p.m. |
| Friday before 2:00 p.m. |
Tuesday by 5:00 p.m. |
Whom can I contact for more information?
Document Delivery Services Coordinator
310/338-7683
121 Library
Orlando Penetrante
Head, Media/Reserves/Circulation
& Document Delivery Services
310/338-4584
Rhonda Rosen
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