FAQs
Q: How does my son or daughter access counseling services?
A: Your student can access our services by calling 310.338.2868 and making an appointment. They may also walk into SPS and make an appointment in person. We are located on the second floor of Burns Recreation Center, above Student Health. For urgent clinical matters that cannot wait for an appointment, students have the option to see a therapist for a walk-in consultation, Monday thru Friday between 8am and 5pm. During the academic year, our office hours are extended until 7pm on Wednesdays only. We do not accept email requests for appointments.
Q: How does my son or daughter who is under 18 access counseling services?
A: A student who is under the age of consent (i.e., under 18) must have written consent from their parent or guardian to obtain treatment, except under special circumstances outlined by state law.
Q: Am I able to verify that my son or daughter is receiving counseling, or to request information about their counseling sessions?
A: We can neither confirm nor deny counseling attendance or discuss progress in therapy without a written consent provided by your son or daughter authorizing us to release information. It has been our experience that students vary in their request for parental involvement; we often find that students appreciate parental concern, guidance and acceptance of their particular request for privacy or involvement.
Q: What if I have questions about services or concerns about my son or daughter?
A: SPS is happy to consult with parents regarding general concerns and provide LMU resources and or community-provider information as appropriate.
Q: Does your center provide referrals to other off-campus service providers?
A: Yes. SPS maintains a list of community providers that is available to students upon request or at times when a student has treatment needs that exceed the resources of this center.
Q: How long may my son or daughter receive services from SPS?
A: The typical number of sessions varies. However, students generally attend between 6-12 sessions.